Tag Archives: Why is Customer Satisfaction With Real Estate Companies Falling?

A new J.D. Power and Associates study suggests that customer satisfaction with real estate companies is falling among home buyers and sellers. In fact, the study—in its fifth year—suggests that home buyer satisfaction with real estate companies, in particular, is at its lowest level recorded. Seller satisfaction is also down this year, according to the 2012 Home Buyer/Seller Satisfaction Study of more than 2,700 home buyers and sellers. The study measures customer satisfaction with the largest real estate companies, factoring in views over the salesperson, office, and service. So what’s […]